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Volunteer Coordinator - Diverbo
We’re looking for an English native or a fluent English speaker to coordinate over 2,000 volunteers who on a weekly basis come to participate in the Pueblo Inglés English immersion course that takes place in venues throughout Spain.


MAIN RESPONSIBILITIES
Daily management of the volunteers department, which includes:

•	Deal with applications in a timely manner. 
•	Respond to emails in a timely manner. 
•	Coordinate and manage weekly groups of volunteers. 
•	Weekly preparation of program material.
•	Welcome volunteers before their departure. 
•	Log in volunteer feedback after program. 
•	Give volunteers feedback under exceptional/difficult circumstances. 
•	Review and improve departmental processes.
•	Report to Management regularly. 


JOB REQUIREMENTS:
Working status: You MUST be in possession of a Spanish work permit, or EU citizenship. We’re on the lookout for enthusiastic, innovative and hard-working individual.

The job requires previous work experience (between 1-2 years) within an office environment. The candidate should posses the following competences:

-	Responsible, with excellent organizational skills
-	Proactive and have the ability to make decisions 
-	Have excellent communication and written skills
-	Should be able to work under stress and work to tight deadline. 
The Spring/Summer is our highest peak season.
-	Be experienced with Word, Excel, Internet and Outlook
-	Languages: Must be a native or bilingual English speaker. Spoken Spanish is an advantage but not essential.

We are looking for a candidate who is resident in Madrid and planning on living in Spain long-term so they can grow within the company. 


 
WE OFFER

•	Location: Madrid headquarters. (Calle Orense nº4). Metro: Nuevos Ministerios.
•	Schedule: 40 hours a week from 9 am to 6 pm with 1-hour for lunch. 
•	Jobs status: We offer a fulltime, temporary contract. 




If you would like to be a part of the team please send your CV and
Cover Letter to jobs@diverbo.es