Volunteer Coordinator - Diverbo
We’re looking for an English native or a fluent English speaker to coordinate over 2,000 volunteers who on a weekly basis come to participate in the Pueblo Inglés English immersion course that takes place in venues throughout Spain.
MAIN RESPONSIBILITIES
Daily management of the volunteers department, which includes:
• Deal with applications in a timely manner.
• Respond to emails in a timely manner.
• Coordinate and manage weekly groups of volunteers.
• Weekly preparation of program material.
• Welcome volunteers before their departure.
• Log in volunteer feedback after program.
• Give volunteers feedback under exceptional/difficult circumstances.
• Review and improve departmental processes.
• Report to Management regularly.
JOB REQUIREMENTS:
Working status: You MUST be in possession of a Spanish work permit, or EU citizenship. We’re on the lookout for enthusiastic, innovative and hard-working individual.
The job requires previous work experience (between 1-2 years) within an office environment. The candidate should posses the following competences:
- Responsible, with excellent organizational skills
- Proactive and have the ability to make decisions
- Have excellent communication and written skills
- Should be able to work under stress and work to tight deadline.
The Spring/Summer is our highest peak season.
- Be experienced with Word, Excel, Internet and Outlook
- Languages: Must be a native or bilingual English speaker. Spoken Spanish is an advantage but not essential.
We are looking for a candidate who is resident in Madrid and planning on living in Spain long-term so they can grow within the company.
WE OFFER
• Location: Madrid headquarters. (Calle Orense nº4). Metro: Nuevos Ministerios.
• Schedule: 40 hours a week from 9 am to 6 pm with 1-hour for lunch.
• Jobs status: We offer a fulltime, temporary contract.
If you would like to be a part of the team please send your CV and
Cover Letter to jobs@diverbo.es