Cash Collector (Polish + Dutch)

For one of our client, an international Shared Service Center based in Barcelona, we are currently recruiting for a Polish + Dutch Cash Collector.

The Job

In this role, you will be in charge of collections activities for your assigned region of customers portfolio.

Your responsibilities:

–   Minimize business investment in receivables
–   Perform outbound calls to manage and collect cash 
–   Ensure timely collections of outstanding balances from customers according to the company's Policy and achieve collections targets
–   Ensure customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
–   Anticipate and communicate with customer service, sales representative, customer, cash allocation team about disputed items, present potential payment issues, credit hold situation
–   Liaise with the billing team to ensure an effective oreder to cash cycle
–   Keep accurate and up to date logs of individual customer information

Your Profile

–   Fluent in Polish + Flemish/Dutch + French would be a plus
–   Previous experience in a similar role is a plus
–   Business/Accounting/Finance Degree
–   Experience in an international environment
–   Curious, willing to learn and improve
–   Self-starter, pro-active and ability to handle high volume of actions (calls, negotiation, disputes. etc.)
–   Strong client skills and business acumen
–   Strong communication and negotiation skills, diplomacy
–   Ability to work under pressure and with targets
–   Organisation and prioritization skills
–   Responsible and ability to take ownership on your tasks
–   Problem solving capabilities 
–   Team player

The Offer

–   Competitive salary + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc.)
–   Career opportunities
–   International and multicultural environment
–   A Company with worldwide reputation
–   Standard office hours from Monday to Friday
–   Start date: ASAP